Refund policy

Thank you for shopping with ORIKO DIY STORE. Since our products are DIY art kits (canvas murals, paintings, and sketches), please read our policy carefully before placing your order.

*No Returns on Opened Kits: Due to the nature of DIY art kits, we do not accept returns on opened or used products.*

*Damaged or Defective Items: If your order arrives damaged or with missing components, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund as applicable.*

*Wrong Item Received: If you receive an incorrect item, please contact us within 48 hours of delivery. We will arrange the correct item to be sent at no extra cost.*

*Refund Process: Approved refunds will be processed within 7–10 business days to your original payment method.*

*Non-Refundable: Shipping charges collected at delivery are non-refundable.*

For any queries, please contact us before placing your order.